What We Cover

Riverborn guarantees that our products are free from defects in workmanship and material for a period of 1 year from the date of delivery. We do our best to select high quality materials and components that meet our quality standards, but even the best materials have a lifespan and will eventually degrade.

If we confirm a defect in workmanship or material within the warranty period, we will send you a replacement part where the defect is in a replaceable component such as a buckle, strap, clip or handle. Where it is not, we will replace the product. If the product is no longer available, we may offer a comparable replacement.

What We Do Not Cover

The outdoors is a fun but naturally harsh environment for gear. As such we cannot cover:

Normal wear and tear, such as discoloration from exposure to natural elements

Rips, tears and abrasion from contact with tackle, human made objects or the natural environment

Water damage, unless the product is stated as waterproof in its technical specifications

Accidental or intentional damage to products

Loss or damage to fishing equipment or other goods while using our products

Please maintain safety and balance at all times. Make sure the user, the bag and the fishing equipment are in a stable condition at all times. A bag loaded with equipment may be heavy and may change the user's balance in operation.

Who Is Covered

This warranty is valid for the original purchaser and requires proof of purchase from Riverborn.co or from an authorized Riverborn retailer.

Please note that our 30-day money back guarantee is separate from this warranty and applies only to items purchased directly from Riverborn.co. Items bought from a retailer are returned according to that retailer's own policy, but they remain covered by this warranty.

How To Make A Warranty Claim

Reach out to our customer service team at support@riverborn.co with photos of the item and a description of the issue, and we will confirm whether it is eligible for a warranty claim.

By submitting a warranty claim you acknowledge that you have read this warranty policy and understand that damage due to misuse, abuse, accidents, neglect, normal wear and tear, theft, or damage caused by anything other than a defect in materials and workmanship is not covered by this policy.

Warranty Shipping

If we ask you to send an item back to us, charges for shipping and insuring that package are the customer's responsibility. Riverborn is not responsible for items lost in transit. We strongly recommend shipping via UPS, FedEx or USPS with a tracking number, and keeping your tracking information until the warranty claim process is complete.

Riverborn will cover the cost of shipping replacement parts or replacement products to you.